This document provides essential information regarding the structure and expectations of your appointments with Prime Health. We prioritize your privacy and convenience, ensuring a seamless experience during your consultations.

Our appointments typically last approximately 25 minutes and are conducted over a HIPAA-compliant video platform known as Doxy. This ensures that your personal health information remains secure and confidential throughout the consultation process.

After your appointment, you can expect to receive a follow-up email that includes a summary of the discussion and any pertinent information related to your care.

We provide a link for patients who wish to communicate with a provider at any time. This feature is designed to enhance accessibility and ensure that you can receive support when needed.

To ensure a productive session, please make sure you are in a quiet environment and have stable internet access. This will help facilitate clear communication and minimize disruptions during your appointment.